BENEFIT TO LANDLORDS:

 

 

  • FREE SERVICE – NO FEES TO LANDLORD OR TENANT

  • LONG TERM TENANCIES WITH UK BASED RESIDENT FAMILIES

  • FREE TENANT FIND RELOCATION SERVICE

  • FREE PROPERTY INSPECTION & CONSULTATION

  • FREE PHOTOGRAPHIC INVENTORY SERVICE

  • FREE TENANCY SIGN UP ADMINISTRATION

  • FREE WORKS SCHEDULE IF REQUIRED

  • ADVICE ON LODGING DEPOSIT ON TENANCY SIGN UP IF REQUIRED

  • REGULAR PROPERTY & TENANT UPDATES

  • FULL TENANT SUPPORT SERVICES

OUR REQUIREMENTS:

 

 

  • GOOD CONDITION, WELL PRESENTED FAMILY HOME

  • LANDLORD TERMS & CONDITIONS / DECLARATION FORM / PHOTO ID

  • TENANTS DEPOSIT TO BE PROTECTED UNDER ONE OF THE THREE TENANCY DEPOSIT SCHEMES  (ASSISTANCE AVAILABLE)

  • VALID ANNUAL GAS SAFETY CERTIFICATE

  • VALID ELECTRICAL SAFETY (NICEIC INSPECTION REPORT)

  • VALID ENERGY PERFORMANCE CERTIFICATE (EPC) WITH RATING E OR ABOVE

  • CARBON MONOXIDE ALARM IN EVERY ROOM THAT HAS A SOLID FUEL SOURCE

  • WORKING SMOKE ALARMS ON EVERY FLOOR OF THE PROPERTY

  • WHITE GOODS: COOKER & FRIDGE FREEZER

  • PART FURNISHED PROPERTY WITH CURTAINS AND CARPETS

  • **PREFERRED: FULLY FURNISHED (BEDS, SOFAS, DINING TABLES, CHAIRS ETC)

  • FURNITURE CLEARLY MARKED WITH LABELS SHOWING ITEM MEETS FURNITURE AND FURNISHINGS FIRE SAFTEY STANDARDS

FREQUENTLY ASKED QUESTIONS:

 

 

Q: What does the service cost?

A: Nothing at all. The service is 100% free to landlords and tenants.

 

Q: When do I receive the rent?

A: We recognise that many landlords have mortgages to pay for their investment properties, therefore we ensure that all housing elements are put in place as soon as possible so that the tenants are able to deposit the rental amount to your nominated account promptly.

 

Q: How can I be sure my tenant is suitable?

A: It is in our best interests to ensure the tenants are suitable too. All prospective tenants are fully vetted by the referring council/organisation.

 

Q: What can I do if my tenant doesn’t pay their rent?

A: Our credit control system ensures late payments are flagged straight away with our accounts department and will result in immediate contact with the tenant. Persistent late payers are given verbal and written warnings.

 

Q: Can I inspect the property at any time?

A: The tenancy agreement requires you to give ‘reasonable notice’, usually 24 hours notice at least, except in an emergency. Landlords using our Management Service should contact their property manager who will make the necessary arrangements.

 

Q: Can I increase my tenants rent?

A: Not within the initial tenancy period but you can upon renewal and of course we can advise on this.

  

Q: Who is responsible for maintenance and repairs?

A: It is the landlord’s responsibility to ensure the building and the main supply systems such as central heating, plumbing, gas and electricity including appliances are fully working. Once the tenancy starts the tenant is responsible for any repairs arising from misuse or abuse within the property.

 

Q: Whose responsibility is it to keep the garden tidy?

A: Generally, it is the tenants’ responsibility to ensure the garden is kept tidy.

 

Q: Do I need an inventory, even if my property is unfurnished?

A: It is essential that a detailed up to date inventory is prepared prior to the commencement of any new tenancy. This document is then used to check for any damage when the tenant moves out. Damage to property can be claimed from the tenants deposit but general wear and tear cannot. A minority of end of tenancy disputes go to formal dispute and without an inventory it is very difficult to formulate a case.

  

Q: Who pays the household bills?

A: Usually the tenant pays for the heating, water, electric and Council Tax costs. Any service charges and insurances would normally be paid by the landlord.

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